Terms and conditions

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Payment service provider

Paytrail Oyj (2122839-7) acts as an implementer of the payment handling service and as a Payment Service Provider. Paytrail Oyj will be shown as the recipient in the invoice and Paytrail Oyj will forward the payment to the merchant.
Paytrail Oyj is an authorized Payment Institution. For reclamations, please contact the website you made your payment to.

Paytrail Oyj, business ID 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181830+358 207 181830
www.paytrail.com

Netbanks

Paytrail Oyj (FI2122839) provides netbank related payment transfer services in co-operation with Finnish banks and credit institutions. For consumer the service works exactly the same way as traditional web payments.

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Betalningsförmedlare

Betalningsförmedlingstjänsten utförs och som leverantör står Paytrail Oyj(2122839-7) i samarbete med banker och kreditinstitut. Betalningar med Visa Electron eller MasterCard-kort syns Paytrail Oyj som mottagare i korträkningen och även förmedlar betalningen till köpmannen. Paytrail Oyj har verksamhetstillstånd för betalningsinstitut beviljat av Finansinspektionen. Vid klagomål ber vi er i första hand vara i kontakt med nätbutiken.

Paytrail Oyj
FO-nummer: 2122839-7
Innova 2
Lutakonaukio 7 40100 Jyväskylä
Telefon: 0207 181830
www.paytrail.com

Nätbanker:

Vid betalningar via nätbanker genomför Paytrail Oyj (2122839-7) betalningsförmedlingstjänsten i samarbete med banker och kreditinstitut i Finland. För konsumenten fungerar tjänsten exakt på samma sätt som vid traditionell e- betalning.

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If there is a problem or a problem with the product you have purchased, or for any other reason, you should contact us first. We deal with this and give instructions on a case-by-case basis.

Products purchased from the online store have a 14-day return policy. If for any reason you wish to return the product / products you have ordered, it must be made within 14 days of receiving the order. We will refund your order once the product has returned to us and we have reviewed it. Any refunds must always be agreed with us in advance.

The customer is responsible for all return shipping costs.

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We are not responsible for possible price errors on our website or errors occurring in the product information. We reserve the right to cancel the transaction if the price data is a clear error.

24% vat is included in the price of a new product. Used items don't have deductable vat.